Privacy Policy

Your privacy is our priority. Our Privacy Policy outlines how we protect your data and ensure your information is handled in accordance with applicable privacy laws.

Who we are

Our website address is: https://ahnak.com – Ahnak is an Australian based online shop. Ahnak respects your privacy and is dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data, ensuring compliance with Australian privacy laws.

Collection of Personal Information

  • Type of Information: We may collect personal details such as your name, email address, contact information, and shipping address. This information is necessary for order processing and customer support.
  • Payment Information: We do not store your credit card information. All payment transactions are securely processed through trusted payment service providers.
  • Browsing Data: We collect non-personal information, including IP addresses, browser type, and device information, to enhance your browsing experience and website functionality.

Purpose of Data Use

  • Order Fulfillment: Your personal information is used to process your orders, provide shipping updates, and address customer inquiries.
  • Marketing: With your consent, we may send promotional emails about our products and services. You can unsubscribe at any time.
  • Website Improvement: We analyze browsing data to improve our website’s design, content, and functionality.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Comments may be checked through an automated spam detection service.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies & Tracking

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies may last for two days, and screen options cookies may last for a year. If you select “Remember Me”, your login may persist. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We utilise cookies and tracking technologies to enhance your personalized shopping experience. You can control cookie settings in your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not sell or trade your personal information to third parties. Your data may be shared with trusted service providers only for the purpose of order fulfillment, legal compliance, or with your explicit consent

If you request a password reset, your IP address will be included in the reset email.

We employ industry-standard security measures to protect your data. While we strive to safeguard your information, we cannot guarantee the complete security of data transmitted over the internet.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You have the right to access, correct, or delete your personal information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to Privacy Policy

We may update our Privacy Policy as needed. You will be informed of significant changes through our website or via email.

Contact Us

For questions or concerns regarding our Privacy Policy and data protection practices, please reach out to us via out Contact Us page.

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